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Hocapaşa Mah. Hüdavendigar Caddesi 54 34410 Eminönü ISTANBUL - TURKIYE
Telephone : +90212 520 6551 Telefax : +90212 520 6289
info@istanbulsightseeing.com
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Istanbul, Turkey 9°C 
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1.What is istanbulsightseeing.com
2. Is istanbulsightseeing.com a secure site?
3. Where is Istanbul Sightseeing located?
4. Who operates the holiday arrangements
on this website?
5. How do I pay for my bookings at istanbulsightseeing.com?
6. When is my credit card charged when I
book directly at istanbulsightseeing.com?
7. What if I need to cancel my tour?
8. How far in advance should I book?
9. How does the booking proccess work?
10. When do I receive the vouchers?
11. How do I contact Istanbul Sightseeing?
12. What time is Istanbul Sightseeing open?
13. Do you offer discounts for children?
1. What Is Istanbulsightseeing.com
Istanbulsightseeing.com is the online booking site and trading name of THS Tourism
& Travel Co Ltd, whose registered office is at Sirkeci Hudavendigar St #54 , 34410
Istanbul, Turkey. Istanbul Sightseeing is a locally operated travel agency specialising
in incoming tourism and is fully licensed as such by the Turkish Tourism Ministry.
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2. Is Istanbulsightseeing.com a secure site?
Istanbulsightseeing.com provides all the security customers need. All transactions
on the web are secured by SSL encryption and the web is hosted by Smartis , one
of Turkey's leading companies in the information technology sector.
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5. How do I pay for my bookings at Istanbulsightseeing.com?
To pay for your bookings at Istanbulsightseeing.com, you must hold a valid credit
card. If you do not hold a valid credit card or do not want to send your credit
card number through the Internet, then you can send your bookings directly to our
sales office in Istanbul through our online booking form, by fax or e-mail and pay
by electronic bank transfer or a certified bank cheque.
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7. What if I need to cancel my tour?
We regret that we are unable to offer a full refund in the case of cancellation.
The cancellation fee depends upon the length of notice and the type of booking.
Please refer to the Terms and Conditions section “Cancellations”.
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8. How far in advance should I book?
All travel arrangements should be booked at least 48 hours in advance. For self-drive
and custom made tours, we strongly recommend you book a few weeks early.
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9. How does the booking process work?
When you have submitted your booking and personal details through Istanbul Sightseeing.com,
a travel consultant will view the booking. The travel consultant will crosscheck
your booking and send you a confirmation within 48 hours. Your credit card will
be charged at that time. If our travel consultant is unable to obtain confirmation,
then an alternative will be offered. If the customer does not accept the alternative
or Norway Visitor is not able to offer an alternative, no charge will be made to
your credit card. When the booking has been confirmed and your credit card has been
charged, Istanbul Sightseeing will issue the invoice and vouchers for your travel
arrangements. It is optional whether you want to have the travel documents posted
to your address or pick them up upon arrival.
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10. When do I receive the vouchers?
Istanbul Sightseeing posts travel documents to your address 24 hours after confirmation.
The delivery time depends on the method of dispatch you choose. You can also choose
to have your travel documents delivered to your accommodations upon your arrival
or pick them up from our office.
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